Privacy Policy | Dahuk AI

At Softdeft, accessible from https://dahuk.softdeft.com, one of our main priorities is the privacy of our visitors and users. This Privacy Policy document contains types of information that is collected and recorded by our Meta App (Dahuk) and how we use it[cite: 2, 4].

Information We Collect

When you connect your Facebook Page to our application, we collect and process the following data through Meta Graph APIs securely[cite: 2, 4]:

Facebook Page Tokens: To send automated responses on behalf of your page[cite: 2].
Messaging Content: We temporarily process incoming messages (text, postbacks) via Webhooks to generate AI-powered replies[cite: 2].
Public Profile Data: Basic user information (Name, Page ID) interacting with the page to personalize the chat experience[cite: 2].

How We Use Your Information

We use the collected information solely to optimize and maintain our automated automation flows[cite: 2, 4]:

Provide, operate, and maintain our AI automation services[cite: 2].
Understand and analyze how users interact with the connected Facebook Pages[cite: 2].
Generate and deliver automated instant replies to customer inquiries[cite: 2].

Data Processing Rule: We do not sell, rent, or share your data or your customers' data with any third-party marketing agencies or data brokers[cite: 2, 4].

Data Security

We employ industry-standard encryption techniques to protect your Facebook Page Access Tokens and interaction logs in our secure database architectures[cite: 2, 4].